Butterball Talk Line Operators Help Chefs Avoid Turkey Trauma
Popular turkey line helps talk Thanksgiving cooks through holiday food prep drama.
They work faster then Santa's elves on Christmas Eve and prevent more disasters than Superman on his best day. They are the 50 turkey aficionados working the Butterball Turkey Talk line, located in a top secret location in a discreet office building on Diehl Road in Naperville. On Thanksgiving day alone, this highly trained team of home economists and nutritionists, all graduates of "Butterball University," will answer the call, or gobble, of more than 10,000 consumers facing severe turkey trauma. Over the course of 12 hours, that's about 200 callers per expert. Jan Allen, a home economist from Elk Grove Village, has been smoothing the ruffled feathers of stressed out Thanksgiving chefs for 29 years. She estimates she has logged in about 8…
Jennifer Moore
11:48 am on Thursday, November 22, 2012
I've met several of these ladies. They come into the store I work at to get their Butterball turkeys. They test cook the birds themselves waaay before Thanksgiving, so when you call them, they've already done it! You can easily spot them, they're the ones buying the turkeys in the summer time. :) Happy Thanksgiving! more ›